I know I’m always moaning about the service I receive at the doctors but even the new doctors receptionist left something to be desired this morning. I phoned to ask for an appointment, she said “yes”. Then there was silence, so I said my boys name. Again silence, then after a minute ” Well, whats wrong with him then?” Now, forgive me for thinking that there was such as thing as patient confidentiality, and that I wouldn’t have made the effort to dial and redial about ten times to make an appointment if nothing was wrong. The fact that I was supposed to be psychic and respond to silence didn’t help lift my mood either! If anyone has any ideas on how to deal with this I would be grateful as I’m so fed up of having to explain myself to doctors receptionists. It reminds me of the time when I was sitting in the waiting room of my old doctors and the same thing happened to some old bloke. ” Ive got PILES!” was the response. How I smirked.